Hi, how can we help you?

How can I submit a customer support request for an offerwall ad?

I completed an offer, but didn't get my rewards!

My reward was denied because 'this app install was not attributed to Tapjoy'. What does this mean?

My reward was denied because I 'did not complete the offer in the time frame allowed'. What does this mean?

My reward was denied because I 'did not complete the requirements of the offer'. What does this mean?

Why did I get screened out of a survey?

Why can't I do the same survey my friend did?

What does it mean if no surveys are available?

I am getting a "no offers available" message when I try to access Tapjoy's offerwall

How do I report a low-quality or broken offer?

I am trying to submit a ticket, but the 'Contact support' link takes me back to the offerwall or to a blank screen