My reward was denied because 'this app install was not attributed to Tapjoy'. What does this mean?

If the ad/offer requires an app install, it must be a new install, and must be installed via clicking on the offer to be eligible for reward...

My reward was denied because I 'did not complete the offer in the time frame allowed'. What does this mean?

Many advertisers set a time frame for their offer, meaning you have to complete the offer by the deadline to earn the reward. Applicable tim...

My reward was denied because I 'did not complete the requirements of the offer'. What does this mean?

The advertiser is responsible for setting the requirements for completing an offer and describing them in the offer instructions. Some adver...

My reward was denied because I reset my device ID too many times. What does this mean?

While there are legitimate reasons to reset your device identifier (also known as the advertising identifier), resetting it in order to...