General Questions
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Why did I get screened out of a survey?
The survey may have reached the maximum number of potential responses while you were answering the screening questions, or sometimes our res...
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Why can't I do the same survey my friend did?
The survey may have reached the maximum number of potential responses while you were answering the screening questions, or sometimes our res...
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What does it mean if no surveys are available?
This means our research partners currently don’t have any surveys that match your profile. Check back later as new surveys are constantly be...
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How do I locate my Player ID?
Sometimes, Tapjoy CS may ask you for your Gamer ID / Player ID / Account ID to help confirm your eligibility for an offer or to verify...
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How do I find my Advertising ID?
An advertising ID is a unique, alphanumeric, user-resettable string that allows advertisers to pseudo-anonymously track user ad activity. It...
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